Covid-19 Updates


What does Stage 3 Opening look like?

Operational Adjustments: Friday July 16th, 12:01am

Watzin Veterinary Clinic is currently focusing on the health and safety of all our patients, clients and staff. In order to adhere to implemented capacity guidelines and ensure continual safety, priority for in-person appointments will be given to sick patients and urgent medical cases. Please note that due to limited capacity only one family member may accompany their pet to an in-person appointment. Any client entering the building MUST wear a mask and sanitize upon entrance.

We ask that you continue to CALL US UPON ARRIVAL. 

Annual Health Examination & Vaccination appointments will be permitted entrance into the building for in-person appointments. For routine appointments such as nail trims, grooming services, blood work, 4DX Heartworm testing, urine collection, etc. we kindly ask that you wait outside at this time.

We are also currently offering the option of Telemedicine Consultation appointments directly with one of our Veterinarians if the patient qualifies for this type of appointment. Existing clients can log in to Petriage and request a Telemedicine Consultation. Since these appointments are on a case by case basis, please call the clinic to determine if the Veterinarian is able to offer a virtual appointment or if they will need to physically see your pet.


What preventative measures are in place?

In the best interest of all our clients and staff, the Watzin Veterinary team requests that any clients who are exhibiting symptoms such as fever, cough, shortness of breath, or respiratory difficulties refrain from coming to the facility and have a family member or friend bring their pet to the appointment. If you have travelled outside of Canada within the past 14 days or have been in contact with someone who tested positive for COVID-19 within the past 14 days please do not come into our facility.


Medications & Diets

We ask that all prescription and diet refill requests are placed at least 24 hours in advance to pick up. Please note that a Doctor must approved prescription refills. You can also request your refill orders online HERE.

Due to increased demands, we may experience a delay in receiving shipments from our suppliers for food, medications, and even some of our hospital supplies. As a result, we recommend placing your food and medication, (especially compounded medication) orders at least 7 days in advance to ensure they arrive on time for when your pet needs them.


Curbside Food & Medication Pick Up

We will continue to offer curbside pick up for medications and food orders.

  • When you arrive at the clinic to pick up food or medications, please call us from your car and we will happily bring them out to our curbside pick up table. Payments can be made by credit card over the phone or by debit outside.

 

Surgical Admit Protocol

  • Consent documentation will be emailed the day before your pet’s surgery and we ask that you review and sign the consent forms, email them back, either by scanning, taking an image of the sign documents or by fax (905-690-0050). Please call us from the vehicle upon arrival on the morning of the surgery for your pet’s admit. A Registered Veterinary Technician (RVT) will call you post-surgery to go over discharge information. We are happy to discuss any questions over the phone or by email.