Veterinary Service with Courtesy & Respect!
As a new client of our veterinary clinic in Waterdown, you can expect our full attention to your pets’ needs. Our services will be provided with courtesy and respect.
When you arrive for your appointment, you will be greeted warmly, and offered a seat on our Feline or Canine side in the reception. When your appointment commences, our Client Care Representatives will usher you into an examination room. Our goal is to see all of our clients and patients on time, and although we have contingencies for emergencies, there will be times where the unexpected will create delays. We will ensure these are minimized as much as possible.
Our Client Care Representatives will take a history, and gather some data for the doctor. A veterinarian will see you next, examine your pet, answer your questions and plan further diagnostics or treatment as necessary. Our team will provide you with any additional information, dietary recommendations, follow up appointment dates and an appropriate treat for your pet!
Our team is also Fear Free certified and strives to reduce any fear, anxiety or stress that your pet may exhibit during their visit. Click HERE to learn more!
We look forward to meeting you and your furry family members!